Question

Customer order error

  • 30 March 2022
  • 3 replies
  • 176 views

Userlevel 3
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Can someone please advise on the error below in IFSAPP 10.

 


3 replies

Userlevel 2
Badge +5

Hi,

This message is normally displayed when no valid Price List has been found for the (price_list_no / contract / catalog_no / customer_no / currency_code / effectivity_date / sales_price_type / buy_qty_due / min_duration) combination of a Sales Quotation Line or a Customer Order Line.

Best Regards,

Christian

Userlevel 3
Badge +5

@ChristianJ , We do have a valid price list linked to the customer and the part ,  Can you please advise how can i solve this error and should i look into.

Userlevel 2
Badge +5

Hi @Urvakshh.Avari,

Not sure why your price list is not considered as valid. 

Maybe you could check again that the "Price List No" from your Customer Order Line corresponds to a valid Sales Price List:
   - does this Sales Price List exist for the right company / currency / sales price group
   - is this Sales Price List valid for the Site of the Customer Order
   - is the Part No present in this Sales Price List, and with a "Min Qty" <= CO Line "Sales Qty" and with valid From/To dates

You could also create a Price Query for the same Customer No/Contract/Currency/Part No/Qty as your Customer Order Line to see if the Price List is applied.

Best Regards,

Christian

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