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Cannot connect to Notify Me 10(RTM) with Azure AD

  • July 13, 2021
  • 2 replies
  • 264 views
Subash Perera
Hero (Employee)
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Customer is getting the “Something went wrong. Check your TAs URL ” Error when tried to login with Azure AD with notify me 10(RTM) App

Additional INFO:

Customer is in apps 10 UPD8 and the Notify Me Cloud Resource is 1.0.3.0. We can confirm that the TAS configurations are fine because Trip tracker 10(RTM)  app is working fine in the same environment. And this error is only for iOS(android works fine).

I have attached the AD redirect URI’s in azure it seems also fine.

Please kindly provide us your comments on this.

/Subash Perera

Best answer by JOOLSE

Hi

 

You need to raise a case towards IFS about it. I had one of my member to see what the error message comes from and his answer is as follows:

Looking at the code, this error message is shown when the server sends an unspecified error to the app. We would need to investigate what information is sent.

The redirect URI seems to be correctly set because the app is opened after selecting “Open in IFS Notify Me 10”.

Regards

Johan

Subash Perera
    This topic has been closed for replies.

    2 replies

    JOOLSE
    Hero (Employee)
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    • JOOLSE
    • Hero (Employee)
    • Answer
    • July 13, 2021

    Hi

     

    You need to raise a case towards IFS about it. I had one of my member to see what the error message comes from and his answer is as follows:

    Looking at the code, this error message is shown when the server sends an unspecified error to the app. We would need to investigate what information is sent.

    The redirect URI seems to be correctly set because the app is opened after selecting “Open in IFS Notify Me 10”.

    Regards

    Johan

    Johan O
    A
    Sidekick (Customer)
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    • asmackenzie
    • Sidekick (Customer)
    • September 3, 2021

    Hi,

    @Subash Perera , did you get your problem fixed please?

    We have exactly the same problem on APPS 10 UPD6.

     

    Has anybody got Notifyme working on APPS10 and AZURE AD?

    Thanks and Kind Regards,

    Anne-Sophie

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