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Upgrading to 24R2 from APP9. We have a site setting in the maintenance section to auto create work task on WO Status Work Request. Is there a way to set what the default Order No is when the task is auto created? Right now it defaults to 10, but we’d prefer to set it to a different value? Order No could be manually changed but we’re looking for it to auto create with a different default value. 

 

Hi ​@jenjen0510 

 

The order number 10 is the default value when creating a new work task in the work order. Whether the work task is created from the settings of the site or manually created from the work order, it will be set as 10 as the default value. Then you can change this value in the work task. If you want a specific value, kindly raise a ticket to our consultancy team to add customization and change this value.

 

Regards,

Thilina.


Bummer. We noticed that during migration work tasks are generated and begin with 0. For consistency we were hoping to use the same value for both migrated tasks and auto created tasks. 


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