Hi All,
I’m trying to find the definition of “Active Mobile User” on the “Service Resource Details” page.
When I click on Page Help nothing comes up.
I have one user that will not go active and I’m trying to figure out why.
Thanks,
Rob
Solved
"Active Mobile User"
+7Best answer by Thilini Kumarasinghe
Hi
I found below information. Please check whether it is helpful.
- Mobile User
Selecting this check box makes the employee to work as a mobile user.
- Active Mobile User
The value in this field is set automatically and will remain read only. Check box get selected when the corresponding user is activated on a mobile device. IFS Mobile Work Order should be installed on the user's mobile device in order to activate. This field is for information purposes only.
Best Regards,
Thilini
+9The “Active Mobile User” selector can be found on the Resource Details screen.
+7Hi,
Yes, I know the screen, but not the definition.
If someone is not active, what does that actually mean?
1 person likes this
+21Hi
I found below information. Please check whether it is helpful.
- Mobile User
Selecting this check box makes the employee to work as a mobile user.
- Active Mobile User
The value in this field is set automatically and will remain read only. Check box get selected when the corresponding user is activated on a mobile device. IFS Mobile Work Order should be installed on the user's mobile device in order to activate. This field is for information purposes only.
Best Regards,
Thilini
+9
@rfedorchuk in addition to Thilini’s comments it means the user would not show up in the LOVs for transfer to mobile on a Request. If the field is not set to yes the user’s name will not display as a selection.
+7Thanks Thilini,
That’s what I was looking for.
Best Regards,
Rob
CSheprutterkey wrote:
@rfedorchuk in addition to Thilini’s comments it means the user would not show up in the LOVs for transfer to mobile on a Request. If the field is not set to yes the user’s name will not display as a selection.
But, does still he get pool work assignments and transferred assignments assigned to him?
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