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Can we do staged invoicing of a Service Order?

  • February 11, 2021
  • 2 replies
  • 101 views

Chris_Perkins
Hero (Customer)
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We have some high value Service Orders with some of our biggest customers where the payment terms include paying 30% on order acceptance and the remaining 70% when the work is completed.

Is there a way to part invoice in this way?

 

Thanks, we are using V14.5

Best answer by Danny Klein

Chris

 

the service order is the lowest level of invoice and the system will not generate an invoice for a partial order.

there is an option to mark payments on the order , it can be recorded on back-end & mobile.

it will not create a full invoice but will have a proper record in the database and the final invoice will only be on the sum that was not included in the payments and will have also a field for the payments that were collected.

 

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Danny Klein
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • February 14, 2021

Chris

 

the service order is the lowest level of invoice and the system will not generate an invoice for a partial order.

there is an option to mark payments on the order , it can be recorded on back-end & mobile.

it will not create a full invoice but will have a proper record in the database and the final invoice will only be on the sum that was not included in the payments and will have also a field for the payments that were collected.

 


Chris_Perkins
Hero (Customer)
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Thanks Danny, I have tried it out and it does as you say.  Although no separate invoice generated, the pre-payments are shown on the Resolve tab and the final invoice excludes those amounts.

I think we can use that, thank you


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