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Setting to stop action group from pulling into contacts from primary company?

  • February 19, 2025
  • 2 replies
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Is there a setting to stop the action group from the primary company from pulling into new contacts?

Best answer by Phil Seifert

Hi Katherine,

Assuming you mean the Target Action Group seen in the contact record, I am not aware of a setting to prevent this as long as an action group is considered primary.

If none of the action groups are primary, it will not happen.

 

This probably would a small customization change request to prevent the primary action group of the company to populate on the new contacts.

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2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1293 replies
  • Answer
  • February 20, 2025

Hi Katherine,

Assuming you mean the Target Action Group seen in the contact record, I am not aware of a setting to prevent this as long as an action group is considered primary.

If none of the action groups are primary, it will not happen.

 

This probably would a small customization change request to prevent the primary action group of the company to populate on the new contacts.


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  • Author
  • Sidekick (Customer)
  • 24 replies
  • February 20, 2025

Hi Phil. I was referring to the Target Action Group. Thank you for the feedback. 


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