We encountered an issue with MWO. Two tasks were assigned to a tech and sent to his mobile. The tech left the company but never completed or returned the tasks to IFS. This is preventing us from being able to complete the tasks and put them in finished status. Has anyone found a way or a work around to get those tasks back from the mobile?
+4Hi,
you can Incomplete or cancel the assignment from Transferred Tasks/Work Assignments page in Aurena
Regards, Dileepa Rodrigo
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