We have a number of very old Return Material Authorizations (RMA) in our system that are connected to Service Orders. I'm looking to cancel them (they don't have any credits associated), or receive the non-inventory items (for the RMA's that do have credits).
These were created in error years ago and I'm looking to do some cleanup.
Has anyone gone through this exercise and know how to delete/cancel/receive RMA's connected to Service Orders?
We get the following error when trying to remove credit approval, receive the non-inventory line item, cancel the RMA.
I am in IFS Cloud 23R1