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Question

Error when adding lines that are connected to a Customer Agreement but not a Sales Price List

  • December 6, 2024
  • 1 reply
  • 41 views

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Issue:

 

 We are receiving an error when saving a new line on a Customer Order that is pulling the price from a Customer Agreement if there is not a Sales Price List also connected to the Customer for that part. We would expect to be able to add and save the line since the price is valid for the Customer Agreement.

We previously were able to enter a new line for a part that is on a Customer Agreement even if the part is not on a Price List that is connected to that Customer.

 

This is generated in the clients environment

 

 

1 reply

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Hi Hashane,

Just saw the post and replying for the benefit of other users as well.

This issue seems to be defied as a core product error and it has been corrected in below versions:

24.2.3 - 24R2 SU3,23.2.15 - 23R2 SU15,24.1.9 - 24R1 SU9,23.1.22 - 23R1 SU22,25.1E.0 - 25R1 EA.

Best Regards,

Uvina Jayamaha.


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