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Question

Error running Installer IFS Cloud


nu_fonka
Do Gooder (Partner)
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Hi

 

     I try run script “.\installer.cmd --values C:\ifsroot\config\ifscloud-values.yaml --values C:\ifsroot\deliveries\buildhome\solutionset.yaml” and when finish i found error as below.

 

[Thu Aug 08 13:36:41 ICT 2024] - INFO: Remote deployment: Parameter logFileLocation added (C:\ifsroot\logs\ifscloudinstaller)
[Thu Aug 08 13:36:42 ICT 2024] - INFO: Remote deployment: Configuration file found and is added (C:\ifsroot\config\ifscloud-values.yaml)
[Thu Aug 08 13:36:42 ICT 2024] - INFO: Remote deployment: Solution set file found and is added (C:\ifsroot\deliveries\buildhome\ifsinstaller\solutionset.yaml)
[Thu Aug 08 13:36:42 ICT 2024] - INFO: Installer version: 24.1.1
[Thu Aug 08 13:36:42 ICT 2024] - INFO: Java: build 11.0.2+9
[Thu Aug 08 13:36:42 ICT 2024] - INFO: k8s (client): v1.28.3
[Thu Aug 08 13:36:43 ICT 2024] - INFO: k8s cluster: https://172.28.19.130:16443
[Thu Aug 08 13:36:43 ICT 2024] - INFO: k8s (server): v1.28.3
[Thu Aug 08 13:36:43 ICT 2024] - INFO: helm: v3.13.3
[Thu Aug 08 13:36:44 ICT 2024] - INFO: ingress: v1.9.3
[Thu Aug 08 13:36:47 ICT 2024] - INFO: Application Owner could not connect to database to validate the deliveryid, a fresh install or invalid username/password.

 

 

I add parameter sysPassword to yaml file

dbInstaller:
  ifsappPassword: ifsapp
  sysAdminUser: SYS
  sysPassword: Manager_1
  connectRole: SYSDBA

2 replies

Shehan Chandrasekara
Sidekick (Employee)
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Have you tried pinging the DB host to ensure it's reachable?


nu_fonka
Do Gooder (Partner)
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  • Author
  • Do Gooder (Partner)
  • 1 reply
  • August 9, 2024

Yes i have, all server can pingging reachable as normal.


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