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Question

FSM Mobile - Fetch data on demand


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  • Sidekick (Customer)
  • 48 replies

Hi All,

I’m trying to find a solution for the following. The functionalilty is that FSM mobile app users can fetch data on demand.

So far I'm able to trigger a Sync rule via a client script, which then sends all the data (Batch All) for that person. The issue here is, that I can’t add any conditional filters, and only can filter on Person ID (but it’s something). The biggest issue is that during the initialisation of the app, the data is also imported, which we want to prevent.

Regards,

David 

3 replies

Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • 1168 replies
  • June 20, 2024

Hi @drooij 

In the past, I searched for similar solutions and could not find any.

AFAIK, we cannot achieve this functionality in FSM mobile. What you found is good, not perfect, and I don’t think you will find anything better.

I would be happy to see I am wrong.

Cheers!


Forum|alt.badge.img+9
  • Author
  • Sidekick (Customer)
  • 48 replies
  • June 25, 2024

@Shneor Cheshin, Thanks. Seems the only way indeed. I’m also trying to trigger a Real Time sync rule via xml, but it’s a custom view and I believe custom views are not working with Real Time sync


Shneor Cheshin
Superhero (Employee)
Forum|alt.badge.img+28
  • Superhero (Employee)
  • 1168 replies
  • June 26, 2024

@drooij 

Correct. Views cannot be synced in ‘Real Time’

Cheers!


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