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Partially transferred purchase transaction

B
Sidekick (Customer)
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  • bapehu
  • Sidekick (Customer)
  • 27 replies

Dear Community, 

 

I bring to you a very weird issue. 

 

It looks the purchase transaction voucher is partially transferred. 

Have you ever seen this? Do you have any idea how we can fix this? 

 

 

This is how the transferred “half” voucher looks like:
 

Thank you very much in advance for any suggestion. 

Kind regards, 

Balazs

Best answer by Nancy Fink

@bapehu 

HI,

This will require a data repair.  You should log a support ticket.   

There was an issue like this in our App75 version (solution 185064) but am not aware of this issue in App10. 

thanks

 

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2 replies

N
Superhero (Employee)
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  • Nancy Fink
  • Superhero (Employee)
  • 118 replies
  • Answer
  • May 15, 2024

@bapehu 

HI,

This will require a data repair.  You should log a support ticket.   

There was an issue like this in our App75 version (solution 185064) but am not aware of this issue in App10. 

thanks

 

B
Sidekick (Customer)
Forum|alt.badge.img+7
  • bapehu
  • Author
  • Sidekick (Customer)
  • 27 replies
  • May 17, 2024
Nancy Fink wrote:

@bapehu

HI,

This will require a data repair.  You should log a support ticket.   

There was an issue like this in our App75 version (solution 185064) but am not aware of this issue in App10. 

thanks

 

Hi Nancy, 

 

Thank you very much for the advise, we asked data repair. 

 

Thank you very much!

Kind regards, 

Balazs

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