Question

MT940 Error - A Payer/Payee Identity does not exist.

+4

Hello Experts,

I am using MT940NLABN payment format.

Loading the below test file. (without the invoice number 9700002)

:25:1111
:60F:D231116EURC20,00
:61:2311161116C120,00N196NONREF
:86:2222
9700002
:62F:D231116EUR100,00

When the file is loaded without the invoice number error messages appears.. "A Payer/Payee Identity does not exist"

Account number 2222 is mapped under customer's electronic payment address.

However, when loaded with the invoice number the customer is identified as the invoice number identifiers are already defined.

Really appreciate if someone can direct me to get this corrected.

Thank you.

+6

Hi Kavinda,

Did you try o define an external payment method for MT940NLABN ?

+4

Hi @Dominique Husson ,

Thank you for the reply. Yes. that was done already.

Later I managed to fix it by adding a identifier code for Bank Account number. I assume that is how it should be done.

Best Regards,

Kavinda.

2 replies