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Problem with instant invoice

  • November 3, 2023
  • 1 reply
  • 333 views

Máté Kubicsek
Sidekick (Customer)
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H IFS community

 

I have an issue. We created an instant customer invoice, however the invoice is stuck in Printed status, we need it in PostedAuth status as it won´t show on Customer Ledger Open Items report.

 

Please, does anybody know where the problem might be?

 

Kind regards

Best answer by Furkan Zengin

Hello @Máté Kubicsek 

Please navigate to Customer Invoice with Erros window. There you should see the invoice. Select the line and click RMB, go to postings. You will have error description in the lines. Resolve the error issue and click Process Invoice on Customer Invoice with Erros window

Hope this helps

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Furkan Zengin
Superhero (Partner)
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  • Superhero (Partner)
  • 695 replies
  • Answer
  • November 3, 2023

Hello @Máté Kubicsek 

Please navigate to Customer Invoice with Erros window. There you should see the invoice. Select the line and click RMB, go to postings. You will have error description in the lines. Resolve the error issue and click Process Invoice on Customer Invoice with Erros window

Hope this helps


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