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Question

How can we revert a cancelled Incoming Delivery Notification?


lvesters
Do Gooder (Customer)
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Hello Everyone -

I have a user on 7.5 that accidentally Cancelled an Incoming Delivery Notification instead of Approving it. We have tried resending the delivery notification but this didn’t help. When you do a RMB on the Delivery Notification both Cancel and Approve are greyed out and there is no option to “reactivate” or “un-cancel” the delivery notification.

Does anyone know how we can reset the status on the delivery notification so that it can be approved so that we can send the invoice?

Many thanks for your help!

Kind Regards,

Leslie

 

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