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Question

Is there a link between the invoice exception code and the exclusion of a disputed customer in the reminder model?

  • May 22, 2023
  • 1 reply
  • 46 views

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How to exclude a disputed invoice of the reminder module? 

Can we use the “exception code” ?, 

 

Thanks in advance

1 reply

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  • Hero (Employee)
  • 150 replies
  • May 23, 2023

Hi @Olivia Gaches,

You can use the ‘Reminder Blocked Until’ field to block the sending of reminders to customers. Refer below screen preview. 

 

Best Regards

Narmada


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