I understand IFS FSM is a stand-alone application at the current moment and there is some word that it is being integrated with IFS Cloud. What is the future of FSM? Will the stand-alone application be integrated fully with IFS Cloud and cease to exist as a stand-alone application called ‘FSM’, and instead be called Enterprise Service Management (ESM) going forward? Also, being that PSO is connected to FSM, will it also be integrated fully into IFS Cloud? Thank you.
Future of FSM

Best answer by Isuru Wijeratna
Hi
Core FSM componants related to business will be introduced to IFS Cloud application and you can use IFS Cloud also to work for FSM ( Field Service Management ). but Current IFS FSM stand alone software will be remain as it is in future and you will get support for it also.
Important fact is that all IFS FSM features such as Business Rules, Highly flexible UI Designer, Client Script like features are not available in IFS Cloud in current releases. but Still You can use IFS Cloud for the FSM. There are some customer who are already moved to IFS Cloud.
PSO is a seperate software product which use for scheduling. it remain as it is in near future and will not be the componant of IFS Cloud. If i talk about integration, you can integrate it with IFS cloud/IFS FSM as what you do now in near future also and it will not change.
Thank You
Isuru Wijeratna
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.