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System doesn't allow to delete a newly created site
Try to delete a site immediately after been created. Error appears "The Company site xxx is used by 1 rows in another object (Site)." This is impossible since the newly created site is not used for anything. Please try to replicate the example and look into the issue.
Best answer by Thilini Thilakarathne
When a site is created, the user creating the site is automatically connected to that site. That is the reason why you cannot delete the site directly. These are the steps you need to follow to delete the site.
- Go to 'Sites per User'. Search for the user whom the site was created by.
- Delete the respective entry of the site.
- Go to 'Site' window. Search for the newly created site. (If the site window is already opened, refresh the window)
- Then take cursor to any field filled in 'Extended Site Info'.
- Click on the 'Delete' icon. All the information filled in 'Extended Site Info' will be crossed of. Save. (Do not delete filled information individually. This is wrong and system will not let you delete the site)
- Now take the cursor to the 'Site' filed. Click on the 'Delete' icon again. Save.
Site will be deleted.
Please perform above steps.
View original- Go to 'Sites per User'. Search for the user whom the site was created by.
- Delete the respective entry of the site.
- Go to 'Site' window. Search for the newly created site. (If the site window is already opened, refresh the window)
- Then take cursor to any field filled in 'Extended Site Info'.
- Click on the 'Delete' icon. All the information filled in 'Extended Site Info' will be crossed of. Save. (Do not delete filled information individually. This is wrong and system will not let you delete the site)
- Now take the cursor to the 'Site' filed. Click on the 'Delete' icon again. Save.
Site will be deleted.
Please perform above steps.
+3When a site is created, the user creating the site is automatically connected to that site. That is the reason why you cannot delete the site directly. These are the steps you need to follow to delete the site.
- Go to 'Sites per User'. Search for the user whom the site was created by.
- Delete the respective entry of the site.
- Go to 'Site' window. Search for the newly created site. (If the site window is already opened, refresh the window)
- Then take cursor to any field filled in 'Extended Site Info'.
- Click on the 'Delete' icon. All the information filled in 'Extended Site Info' will be crossed of. Save. (Do not delete filled information individually. This is wrong and system will not let you delete the site)
- Now take the cursor to the 'Site' filed. Click on the 'Delete' icon again. Save.
Site will be deleted.
Please perform above steps.
- Go to 'Sites per User'. Search for the user whom the site was created by.
- Delete the respective entry of the site.
- Go to 'Site' window. Search for the newly created site. (If the site window is already opened, refresh the window)
- Then take cursor to any field filled in 'Extended Site Info'.
- Click on the 'Delete' icon. All the information filled in 'Extended Site Info' will be crossed of. Save. (Do not delete filled information individually. This is wrong and system will not let you delete the site)
- Now take the cursor to the 'Site' filed. Click on the 'Delete' icon again. Save.
Site will be deleted.
Please perform above steps.
When following the above mentioned logic we encounter the following error message:
Do you have any idea how to overcome this?
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