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Question

Cannot cancel work order


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We need to cancel this work order because it has recorded labor hours that cannot be deleted from the order. Can anyone suggest an option to cancel this work order 

 

 

3 replies

EqeRobertK
Superhero (Partner)
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  • Superhero (Partner)
  • 231 replies
  • October 24, 2022

Hi @anuradhauh,

I cannot see the attachments.

Not sure if everybody has the same issue, but maybe you can upload them again.

Thanks,

Robert


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  • Author
  • Do Gooder (Customer)
  • 6 replies
  • October 24, 2022

Pls check the attached files 


Thommy
Hero (Employee)
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  • Hero (Employee)
  • 197 replies
  • October 24, 2022

Hi @anuradhauh,

If you have reportings on the WO (time, material etc) you will not be able to cancel that WO.

If this is an incorrect processed WO, I would suggest to first “cancel” out the reported time by reporting the same amount of hours with a minus sign (that will balance the financal part correctly). You seems to have done this on the material transactions.

Then you need to Finish the WO and on the WO itself I would give a comment that this work was actually not performed at all.

 

 


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