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Question

Shipment delivered when export license/ licence expired

  • July 6, 2022
  • 1 reply
  • 92 views

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Hi ,

Please can anyone help. I have created an export licence and connected it to a customer order.

I change the Expires Date on connected licence and then processed the shipment after the export licence expired. IFS still let me complete the shipment but we would expect the shipment to be blocked as the licence is no longer valid. Does standard IFS  recheck the connected licence at point of shipment or would a customisation be required?

1 reply

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  • Do Gooder (Customer)
  • 1 reply
  • January 10, 2023

I’ve had the same issue and have just been advised that they are completing a fix to prevent shipments if the export licence has expired.  UPD19 but we are waiting to find out when that will be released.


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