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Aurena Recent Pages (9 dots) not updating with recent vist pages


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Recently we notice Aurena Recent Pages screen not updating with last vist pages. Its like Recent Pages are full and not loading anymore. Anyone sceen this before and how to get it working. 

Only handfull of people has this issue. Try to replicate the issue by copying the profile to another test user a.c. no luck. 

 

Best answer by Kelum Pradeep Kumara

In which UPD level you are in?
I'm asking this as the same issue occurred from time to time in different UPD levels and those were resolved through bug fixes.
ex:
If it's UPD8 then IFS Solution 282333 will resolve your issue.
If it's UOD14 the IFS Solution 297773 will resolve your issue.

Otherwise, it needs to investigate further, please raise a ticket to IFS Support, then they will investigate the issue and provide a solution/answer.

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3 replies

Kelum Pradeep Kumara
Superhero (Employee)
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In which UPD level you are in?
I'm asking this as the same issue occurred from time to time in different UPD levels and those were resolved through bug fixes.
ex:
If it's UPD8 then IFS Solution 282333 will resolve your issue.
If it's UOD14 the IFS Solution 297773 will resolve your issue.

Otherwise, it needs to investigate further, please raise a ticket to IFS Support, then they will investigate the issue and provide a solution/answer.


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  • Author
  • Sidekick (Partner)
  • 6 replies
  • April 25, 2022

Thanks Kelum for the reply. I’ve open ticket in LCS for the same. 

FYI we are in UPD14


darren.hammond
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • 5 replies
  • August 19, 2023

Hi Kelum, Hope you are well.

 

“Recent Pages screen not updating with last vist pages”

 

Did you ever have this fixed? we are using 22r2 and have a similar issue.


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