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Unable to 'View Reservations' for the Reserved Stocks


FekThangR
Do Gooder (Partner)
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Hi,

In Inventory Part in stock, items are showing as reserved  in the ‘Reserved Qty’, when I do RMB click ‘View Reservation’ there is no source data is populated.

Now the stock got struck in the system and unable to unreserve without knowing the source.

What would be the reason?

Have anyone faced this issue before?

Kind Regards,

Thanga.

Best answer by Dilan Senevirathne

Hi @FekThangR 

Recently we have been getting similar issue from different customers. Most of the time this is an one off issue which needs a data repair as a fix. Hence raise a ticket to IFS Support for further investigations.

Best Regards,
Tharaka,
IFS Support.

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Yohan Rajapaksha
Hero (Employee)
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Hi @FekThangR ,

Could you please be more specific with the app version, UPD and the client ?

Kind Regards,
Yohan


FekThangR
Do Gooder (Partner)
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  • Do Gooder (Partner)
  • April 20, 2022

IFS Apps 10 UPD 8


Forum|alt.badge.img+2
  • Do Gooder (Employee)
  • April 20, 2022

Hi,

Hopefully you might’ve tried this..

I would try to look up the part in the inventory part in stock reservations screen by using the search button. 

If there are still no reservations, it can mean the issue is probably related to a BD setup of the part (Which you might have to investigate further)

If there are other reservations available, then that means the part can be reserved, and your issue might need a data repair.

 

Best Regards,


Dilan Senevirathne
Superhero (Partner)
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Hi @FekThangR 

Recently we have been getting similar issue from different customers. Most of the time this is an one off issue which needs a data repair as a fix. Hence raise a ticket to IFS Support for further investigations.

Best Regards,
Tharaka,
IFS Support.


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