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Question

ScanIt Error 401 'Unauthorized Access'


robert_g
Sidekick (Customer)
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Hi,

Has anyone encountered a HTTP 401 unauthorized access error on the ScanIt app before? If there are suggestions it would be much appreciated.

Thanks,

R

This topic has been closed for comments

Nimesh Kasun
Hero (Employee)
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Hi @robert_g,

Have you checked and verified that the user has granted required permissions via permissions sets and those permission sets are setup properly? 

 


Kalana Rathnayake
Hero (Employee)
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Hi @robert_g , 

Please check whether the oracle user account is locked or PLSQL access provider is down.

Thanks and Best Regards,
Kalana

 


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