Skip to main content
Question

B2B Supplier portal - Supplier unable to replace a previously uploaded document.


Forum|alt.badge.img+1

Hello all,

 

Would you have an idea why, after uploading a new document as an attachment to a purchase order line in the portal, I’m not able to replace the document with a new one ? 

Exemple:

After I upladed the initial document n° “1000206”, version “A1”, I still have a icon “Upload” available (see framed in red below): 

But, if i upload a new file (= I overight the initial one), a version “A2” of the document is created in the Enterprise Explorer, but it is still the Version “A1” that remaims attached to the Purchase Order Line in the Portal. 

(screenshot : attachment of a new file as the “A2” version):

Result: Nothing has changed in the portal.

 

Moreover, when I check in Enterprise Explorer, I see that a “A2” has been created, but this “A2” version is not linked to any object, and the file type of this document is “EMAIL” (whereas I upleaded a Word). And I cannot see this file :

 

Would you know if this behaviour is normal, or otherwise what causes this dynfuctions ? 

 

Thank a lot for your help! :-)

 

Best regards.

Elodie Biaou.

This topic has been closed for comments

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings