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Question

Issue in Schedule Board. Can see the extra users which are not there in team resource

  • February 9, 2022
  • 1 reply
  • 45 views

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Dear All, 

I am facing an issue in schedule board. I have a team having 15 members. And out of 15members 10 are resource. In schedule board it should come 10 resource but I can see more than 10. Those extra members coming from this 15 members list only. 

Can anyone tell me what might be the reason?

Is there any wrong configuration happened.

 

Thanks & Regards,

Rajat

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1 reply

Lee Pinchbeck
Ultimate Hero
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  • Ultimate Hero
  • 1219 replies
  • February 10, 2022

Hi @TatRajatM,

I have not used the FSM Schedule Board too much but if you expand the search filters with the arrow next to Team ID then you should see some tick boxes on the right, one of which is called resource mode. If you tick that does it have the desired affect?

The Team filter does just that, filters by Team alone, so it will not look at the resource flag and will include all members of any team selected. One option would be to separate the resource and non-resource members in to sub teams.

Kind regards,

Lee Pinchbeck


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