hello when I try to access this tab I get this error, if I open the debugging window I access correctly. With the administrator user it also works for me. Can anyone help me?
Solved
Could not load metadata AURENA
Best answer by Rusiru Dharmadasa
Did you try clearing this user’s profile? Or else the browser cache?
If that doesn’t work, press F12 to open browser’s debug console and then once you got the issue, export the HAR file and attach here. Make sure it doesn’t have any confidential information in your environment.
This topic has been closed for comments
+30Hi Jorge
I noted you have posted this on an incorrect forum (Maintenix) and I have now moved this to an IFS Application specific forum.
Could you please ensure that the user you use to view the form has received the necessary permissions to the form in question (has the admin granted the permission to user) to view the application form? Also are you testing with user and the admin account via the same machine (laptop/desktop) or is it 2 different machines?
It is possible that if the user only has been granted FND_ENDUSER the user may have access to Debug Console.
Thanks & Best Regards,
Yasas
Hi! Yes, i´m the admin and i granted the permission to this user. The machine its the same too.
The permission are corrects because if I open the support console with this user, i can view the form. I dont understand that but the problem continue after 5 days triying fix it.
+19Did you try clearing this user’s profile? Or else the browser cache?
If that doesn’t work, press F12 to open browser’s debug console and then once you got the issue, export the HAR file and attach here. Make sure it doesn’t have any confidential information in your environment.
Rusiru
+21Clearing the user's profile will remove any setting for that typical user, wouldn't it?
Is that clearing only possible from IEE (I'm currently facing same issues in IFS10Upd14 environment) or also from within Aurena?
Regards,
+19
Yes it will clear the saved settings stored in user’s profile. You can open the relevant profile from IEE and delete only the nodes that connected to the relevant page. Then you only remove the settings for those specific pages.
In APP10, user profiles and their changes can only be done through IEE.
I’m experiencing a similar issue but it appears that clearing the user profile and browser cache settings are still resulting in a metadata error when trying to access a screen through Aurena, specifically the business leads screen.
I posted the following community thread here but have not had any feedback. Is there anything that’s been overlooked?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.