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Question

Resolved Queue v15


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Is there a way to add the severity field, so that we can sort?

2 replies

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It does not appear that Severity is available on the Resolved Orders queue. If this is a requirement, I suggest opening a ticket for review.


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  • Sidekick (Employee)
  • 35 replies
  • November 7, 2021

This is likely to be a customisation to the Resolved Queue QBE. Please log a ticket so that the development effort can be estimated. It can then be added as a field within the QBE selection, as well as a column heading and lastly, also within the Excel export.


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