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Question

Error in Send and Release Invoice

  • April 8, 2023
  • 1 reply
  • 113 views

Forum|alt.badge.img+9

Hi All,

 

I have setup MHS for sending project invoices for multi-company project transactions.

Once the MHS setup is done, application has the option "send and release the invoice”. When I select that option, project invoice is posted but manual supplier is not created in customer company. 

I got below error in inbox messages.

 

 

Any help for this matter?

I checked the ISO codes, but GB is available there.

 

Regards,

Malinda

1 reply

Forum|alt.badge.img+17
  • Superhero (Employee)
  • 420 replies
  • April 17, 2023

Hi Malinda,

As far as I can see in your screenshot, system is trying to find the country code = ‘-’ that it’s available in field C35. This field refers to Supplier's document address country code.

Please, check if this basic data is correct. If so, then create a Support ticket so this can be investigated further.

Regards,

Pilar