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Question

CRO cannot be Processed

  • November 17, 2021
  • 1 reply
  • 73 views

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When clicking on "Receive Order Handling", an error message appears "Customer should be defined for the supplier". We checked every setting we could have thought of, seems to be all set. However, CRO cannot be processed.

Can anyone help me on this regards.

 

1 reply

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  • Hero (Employee)
  • 40 replies
  • December 16, 2021

To create a purchase order of receipt of parts to be repaired, a supplier should be defined connected to the customer of the component repair order.  Connection can be done in Supplier/Purchase/General tab.

Please refer to the attached screenshot