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Cannot re-connect a Project to a Sales Contract (which is already connected to a 'Cancelled' Sales Contract)

  • December 13, 2024
  • 1 reply
  • 87 views

desilvasachitha
Hero (Partner)
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Hello Folks,

I have run in to an issue (in IFS Cloud 23R1) with connecting a Project to a Sales Contract, where system returns an error indicating that this Project is already connected to a different Sales Contract. Which is true as I have already connected this Project to a Sales Contract that is sitting in ‘Cancelled’ status.

Moreover, I have the “PUB(Project Unique Billing Toggle)” turned ON in the Project Setup Parameters for this Project.

​​​I tried to remove the Project connection from the ‘Cancelled’ sales contract but system throws in an error preventing me from doing that. 
 

Thereafter I toggled off the “PUB(Project Unique Billing Toggle)” since ideally that should take out any restrictions on one Project can go on one sales contract validation. 
 


Then I created a brand new Sales Contract (3rd one, 1st once is already “Cancelled”, 2nd one “Proj. connection failed” with an error as seen on first screenshot) since I thought 2nd Sales Contract was created while I had the “PUB(Project Unique Billing Toggle)” ON and thought system might have been holding on to it when I got the error in screenshot #1. 

But I got the same issue when I tried to connect the same Project (with PUB OFF) to fresh sales Contract. 

Has any of you faced the same issue before, could this be a bug (perhaps unintended) in the system as this creates a deadlock for users in getting the new Sales Contract connected to a Project?

Any ideas on workarounds, further troubleshooting tips would be highly appreciated! 

Cheers! 
 

1 reply

Dinidu Udana
Hero (Employee)
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  • Hero (Employee)
  • 71 replies
  • March 18, 2025

Hi ​@desilvasachitha ,

Please route a support ticket to IFS Global support to look further in to this.

Regards,
Dinudu Kankanamge


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