Is there a way to undo the delivery of a customer order line that has the Create SM Object box checked?
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Userlevel 7
+17
As per the current design functionality, you cannot "Undo Delivery" if the order line has "Create SM object" checked. This is because a serial object is created in maintenance. Therefore, there is no undo delivery in this situation. The only option is to RMA the item back into inventory.
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