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Question

Try to use MSO in IFS Cloud 24R2, but how to start?

  • December 8, 2025
  • 8 replies
  • 60 views

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Hello

We want to use MSO, do you have user guide of what we need to set up at first step and further step of one by one? 

We try to set up Finite Scheduling Basic Data, get error massage of “PSO Server is not connected for Configuration ID Default”. What action we need to take?

Please help to advice. 

Thanks

Susan

8 replies

Yathartha Karunananda
Hero (Employee)
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HI ​@Susan Su,

The error you are getting indicates that the IFS Cloud and PSO is not connected. You need to connect it first and make sure the connection is working. First check the configuration ID in the in the finite scheduling basic data page. The go to Scheduling Optimization Configuration page and configure that configuration ID according to the steps given in: IFS Optimization Framework Configuration Assistant - Technical Documentation For IFS Cloud


Pavani Haputhanthri
Do Gooder (Employee)
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Hi Susan, in which environment that you were trying to test? You cannot test MSO without a successful PSO configuration. 
Also, you can refer below activity diagrams in IFS Cloud Documentation to figure out the mandatory steps to run MSO. Feel free to reach out if anything is unclear for you. 
7.9.13.1

7.9.13.2 or 7.9.13.3


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  • Author
  • Sidekick (Customer)
  • December 19, 2025

Hi Pavani

Thanks for your feedback, we went live IFS Cloud 24R2 last month, I want to test MSO but have issue. 

Where I can find IFS Cloud Documentation, please help to provide a link to me . 

Thanks

Have a nice weekend.

Susan


Pavani Haputhanthri
Do Gooder (Employee)
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Hi Susan, 

Please check whether this links helps to you. IFS Cloud Docs.

Also, to make the PSO configuration successful, the document links attached by Yathartha will be helpful. 

Best Regards, 
Pavani


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  • Author
  • Sidekick (Customer)
  • December 22, 2025

Hi Pavani

It seems the link not work as below snapshot. please help to check. 

Thanks

Susan

 


Pavani Haputhanthri
Do Gooder (Employee)
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Hi Susan, 
Are experiencing the same with this link as well? 

http://clouddocs/IFSCloudDocsNext/24R2/Documentation/EN/default.htm


Pavani Haputhanthri
Do Gooder (Employee)
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Hi Susan, 
Apparently there’s a external link for this. https://docs.ifs.com/
Best Regards, 
Pavani


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  • Author
  • Sidekick (Customer)
  • December 23, 2025

Hi Pavani

Yes, now I can find the documents.

Thanks

Susan