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The Arrival Transaction Code Does Not Exist for the Order

  • September 6, 2025
  • 4 replies
  • 64 views

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  • Do Gooder (Customer)

Dear Friends,

Hi,

That would be great to help us with attachment file.

This issue interrupt our business process and it is an urgent case.

 

Best Regards,

Adina

 

4 replies

Kanishka Dilana
Superhero (Employee)
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  • Superhero (Employee)
  • September 6, 2025

Hi ​@Adina, I’ve had a brief look at the information in your Attachment and it looks like this is something you need to formally report to IFS by logging a Support Case. Then a Support Team member will accept the Case and investigate the issue as being a Suspected Software issue and provide you a fix/resolution steps.

Note: I’ve also done a Knowledge check on this and found that a correction was provided to fix the same error Message (The Test scenario is a bit different but the error is exactly the same), but that correction is currently available for Cloud versions only (IFS Cloud 23R2 upwards). Anyway, once you formally report this as a Support Case, IFS Support will evaluate this further and see if a tailor-made correction can be provided for IFSAPP10 also.


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This issue has been fixed for App10 track in UPD30.

https://ifsdev.atlassian.net/browse/SCZ-28249

Thanks.


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  • Sidekick (Partner)
  • November 27, 2025

@Ravinatha Ariyarathna can you share the IFS Bug id in lcs? 


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Hi ​@kjro, the App10 Bug ID is: 

170304