My company has been having an issue with a single part when we manually issue it to a shop order. This isn’t consistent for this one part, meaning one moment it will take 5 minutes to save the page when manually issuing and the other moment it is instantaneous.
To troubleshoot this, we created a separate part from scratch that was the same without using the “copy part” functionality and we found that for a bit this was working, manually issuing was instantaneous, but eventually we were back to that new part taking around 5 minutes to manually issue. We ran a debug session to see what exactly is the hold up and it shows that one API (&AO.Shop_Ord_Util_API.Manual_Issue) took around 100k ms to complete. Has anyone else had this problem and how did you fix it?
Again, this is for one part. We have more than a handful of similar parts that are setup the exact same way that don’t have this problem.
Any help is appreciated.