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Question

Shop order Structure not defaulting

  • January 29, 2024
  • 3 replies
  • 42 views

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  • Sidekick (Customer)
  • 78 replies

What would cause the Structure default not populate on a shop order?

 

 

3 replies

Buddhika Kurera
Superhero (Employee)
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  • Superhero (Employee)
  • 388 replies
  • January 29, 2024

@hmccabe Please check if the Shop Order Parent Part has a Product Structure in Buildable Status. It could be the reason.


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  • Author
  • Sidekick (Customer)
  • 78 replies
  • January 29, 2024

Yes, the parent part has a product structure with buildable status.


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  • Author
  • Sidekick (Customer)
  • 78 replies
  • January 29, 2024

Figured it out. For some reason there was a phase out date of a past date. thanks