Do you have any by-products?

@Björn Hultgren

Thank you so much for your reply, on checking the Shop Order there is a By-Product against the order

@Björn Hultgren 

Will the Shop Order not Auto Close where there is By Products?  How can we get this to happen?

Thanks

John

When you receive the by-product the order should close

Or delete By Product line from SO before receiving last qty of header-product.

BR, Lukasz

@Björn Hultgren Thank you that worked great for Shop Orders where the Completed Qty matched the Lot Size but not where they are different.  no tolerance has been set.

We are on IFS Apps 10 UPD 8

If you still have by-products with remaining and no close tolerance I believe it is correct that the shop order does not auto close.

I tried in Apps 10 update 9 with a shop order lot Size 10, close tolerance 10% and one by-product lot size 10. I received 9 by-products and 10 of the shop order part. the shop order closed automatically.