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Rework flag on Shop Order not working in Aurena?

  • December 7, 2021
  • 5 replies
  • 181 views
NickPorter
Superhero (Customer)
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When trying to use the Rework checkbox on a Shop Order in Apps10 UPD6, it works fine when the SO is in Started status but not when the SO is in Planned or Released status.

It works fine in IEE when the SO is Planned or Released.

Is this a known issue or bug, or just some peculiar design aspect that seems to makes no sense?

 

Thanks,

Nick

Best answer by Björn Hultgren

@NickPorter  the problem was identified in our internal quality assurance process, so there’s no Bug ID or Solution ID available. You can however mention MF21R2-4840 which was the internal Jira ID it was fixed with as a reference.

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    5 replies

    Björn Hultgren
    Hero (Employee)
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    • Björn Hultgren
    • Hero (Employee)
    • 1061 replies
    • December 8, 2021

    Yes I recall we corrected this recently to the 22R1 release of IFS Cloud. To have this corrected for Apps 10 I think you can register a support ticket.

    NickPorter
    Superhero (Customer)
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    • NickPorter
    • Author
    • Superhero (Customer)
    • 377 replies
    • December 8, 2021

    Thanks @Björn Hultgren .  Do you have a Bug ID or Solution ID I can provide to the support team?  The ticket was opened with them before I created this question here and it might be helpful if I can point them to that for reference (I understand it is a different version but it should be very similar in terms of info for them)

    Thanks,

    Nick

    Björn Hultgren
    Hero (Employee)
    Forum|alt.badge.img+25
    • Björn Hultgren
    • Hero (Employee)
    • 1061 replies
    • Answer
    • December 8, 2021

    @NickPorter  the problem was identified in our internal quality assurance process, so there’s no Bug ID or Solution ID available. You can however mention MF21R2-4840 which was the internal Jira ID it was fixed with as a reference.

    NickPorter
    Superhero (Customer)
    Forum|alt.badge.img+18
    • NickPorter
    • Author
    • Superhero (Customer)
    • 377 replies
    • December 8, 2021

    Thank you

    NickPorter
    Superhero (Customer)
    Forum|alt.badge.img+18
    • NickPorter
    • Author
    • Superhero (Customer)
    • 377 replies
    • December 20, 2021

    Follow up: IFS was able to replicate in some internal environments but not in others.  Sent to R&D last week.  Pending further response.

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