Question

Reset Current View

  • 20 May 2021
  • 2 replies
  • 202 views
M
Rank
Badge +1

Hi,

For one of our user reset current view does not work corect.

When the user try to Reset Current View or Reload Configuration it will not set the same settings as base profile that the user is connected to, Do anyone have some suggestion on how to solve it? It is working for other users that are connected to the same base profile.

/Magnus

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2 replies

Dumeesha Wanigarathna
Rank
Userlevel 7
Badge +16

Hi @Magnus Karlsson ,

 

Try clearing clickonce cache in user’s PC. Use following steps to do so.

 

  1. Exist all IFS application instances (also any other .NET click once applications started)
  2. Open the Command Prompt as Administrator and run the below command.

rundll32 dfshim CleanOnlineAppCache

 

This will take few minutes to complete. Once completed try starting the IFS application again. Then try Reset Current View

- Dumeesha -
M
Rank
Badge +1

Hi @Magnus Karlsson ,

 

Try clearing clickonce cache in user’s PC. Use following steps to do so.

 

  1. Exist all IFS application instances (also any other .NET click once applications started)
  2. Open the Command Prompt as Administrator and run the below command.

rundll32 dfshim CleanOnlineAppCache

 

This will take few minutes to complete. Once completed try starting the IFS application again. Then try Reset Current View

 

Thanks it worked for us.

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