Hello, I am wondering if there is anybody that can help me with a customer question in IFS 9. The request is as follows:
- A repair shop order used a part with condition code ‘UNREP’. Cost = 0,00
- When the shop order is finalized the total cost of the labor setup time should be included in the unit cost of the finalized product (3 hours of 35,00 = 87,50)
- The unit cost of the finalized product must also include cost of components used during the repair (65,03 in our example)
- The unit cost of the serialized part with condition code ‘REP’ must be 152,53
However, the fixed labor setup time is not added when reporting in shop floor workbench and is missing. But when using button Approve Op labor time is added. Customer wants to be able to use the normal functions of the Shop floor work bench. I do not have access to the environment and rely on copilot to help me analyze what the customer test. As it stands right now after testing, copilot is thinking IFS 9 supports fixed estimated setup cost via Approve Op. Or actual reported labor via Start/Stop, but not both at the same time in the current configuration. Setup seems to be correct but I cannot not know that for certain.
Please contact me if you have any ideas or want more information!