Solved

Phase out date is disabled

+8

Hi all,

I am currently carrying out an investigation in the ‘Routing’ window.

Issue is: Not being able to edit the phase out date.

What could be the reason for the phase out date to be disabled?

Best answer by Thushitha Chandrasiri

Hi @Devni Panduwawala ,

Can you check whether it has been made Read-Only in conditional fields as well ?

Thanks,

This topic has been closed for replies.

+16

Hi @Devni Panduwawala,

Could you please check the RMB > Properties of the Routing window header ?

Check whether the Phase Out Date has been set to Read Only, like above. If so, try disabling that.

Best Regards, Tharindu Illangasinghe, https://www.linkedin.com/in/tharindubi/

+8

Hi @Tharindu Illangasinghe ,

Thank you for your reply.

Phase Out Date has not been set as Read Only.

Best regards,

Devni

+21

Hi @Devni Panduwawala ,

Can you check whether it has been made Read-Only in conditional fields as well ?

Thanks,

Thushitha Chandrasiri - Follow my LinkedIn profile and contact me via - https://www.linkedin.com/in/thushitha-a-chandrasiri-32a2b2134/

+8

Hi @ThushAsanka,

Thank you for your reply.

The given solution resolved the issue.

‘Phase Out Date’ was made editable by unchecking ‘Read Only’ option in ‘Conditional Fields’.

Best regards,

Devni

Sign up