Solved

Phase out date is disabled

Userlevel 5

Hi all,

I am currently carrying out an investigation in the ‘Routing’ window.

Issue is: Not being able to edit the phase out date.

What could be the reason for the phase out date to be disabled?

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Best answer by Thushitha Chandrasiri 7 October 2021, 08:36

This topic has been closed for comments

Userlevel 6

+13

Hi @Devni Panduwawala,

Could you please check the RMB > Properties of the Routing window header ?

Check whether the Phase Out Date has been set to Read Only, like above. If so, try disabling that.

Userlevel 5

Hi @Tharindu Illangasinghe ,

Thank you for your reply.

Phase Out Date has not been set as Read Only.

Best regards,

Devni

Userlevel 7

+20

Hi @Devni Panduwawala ,

Can you check whether it has been made Read-Only in conditional fields as well ?

Thanks,

Userlevel 5

Hi @ThushAsanka,

Thank you for your reply.

The given solution resolved the issue.

‘Phase Out Date’ was made editable by unchecking ‘Read Only’ option in ‘Conditional Fields’.

Best regards,

Devni

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