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Question

Phantoms on "Compare Shop Order with Structure and Routing"

  • March 10, 2025
  • 1 reply
  • 67 views

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Using the “Compare Shop Order with Structure and Routing” option on a shop order shows blowthough phantom items strangely. I get that its doing a 1 to 1 with the product structure so it shows the phantom as being “absent” on the shop order structure and the blow-through components as being “additional”.

But I don’t like how the default action is to “remove” the additional components, when they really should be there. We had a change order come through and a planner went through this screen to update shop orders and removed many components without realizing. 

If we use the “Update Structure Revision and/or Alternate” or “Mass Update Shor Order Structures” it updates the shop orders correctly. Just wondering if I’m missing something with a setting or something. Or if anyone knows if there is any plans to make the Compare feature a little “smarter” in regards to phantom structures.

1 reply

  • Do Gooder (Partner)
  • January 28, 2026

I recently encountered the same thing, and would be very happy to see a smarter function when it comes to the phantom parts. It should take into consideration so it matches how phantom parts actually work in the structure, which is exploding down to the components. 

I have not found a good work around for my scenarios unfortunately…