Question

New functionality in Cloud - shift number?

  • 2 January 2024
  • 1 reply
  • 80 views
R
Rank
Userlevel 1
Badge +4

Hi,

I have a question for you. Has anyone encountered this functionality?Where is this in the system? Where can I found more info?

1 reply

Marcel.Ausan
Rank
Userlevel 6
Badge +15

@r.zyszkiewicz  I was looking through the What’s new in 23R2 presentations, and in Service Mgmt I see they introduced Shifts (Regular - On Call). Maybe the shift number could be related to this?

I’m attaching here the PPT. Check out this functionality from page 109 onwards.

 

 

1 Attachment
https://www.linkedin.com/in/marcelausan/

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