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Question

New functionality in Cloud - shift number?

  • Jan 2, 2024 2:38 PM UTC
  • 1 reply
  • 92 views
Sidekick (Partner)
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Hi,

I have a question for you. Has anyone encountered this functionality?Where is this in the system? Where can I found more info?

1 reply

Marcel.Ausan
Ultimate Hero (Partner)
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  • Marcel.Ausan
  • Ultimate Hero (Partner)
  • Jan 3, 2024 7:37 AM UTC

@r.zyszkiewicz  I was looking through the What’s new in 23R2 presentations, and in Service Mgmt I see they introduced Shifts (Regular - On Call). Maybe the shift number could be related to this?

I’m attaching here the PPT. Check out this functionality from page 109 onwards.

 

 

https://www.linkedin.com/in/marcelausan/
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