Question

Need to change master part description

  • 4 August 2021
  • 6 replies
  • 158 views
T
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  • Theja
  • Sidekick (Partner)
  • 26 replies

Dear all ,

 

When we tried to change the master part description of already used part , the system not allowed to change it again ? The error message as follows.  Please help . 

 

 

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6 replies

Bhanuka Ranaweera
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Hi Theja,

Could you share more details on this specific part? i.e whether its being used in any orders/scrapping details etc?

 

Asela Munasinghe
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@Theja can you check the product structure of the part shown on the error message to see if the part IP651 is a component of that?

Let's connect on LinkedIn: https://www.linkedin.com/in/asela61/
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@Theja can you check the product structure of the part shown on the error message to see if the part IP651 is a component of that?

There is no such a component part 

T
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Hi Theja,

Could you share more details on this specific part? i.e whether its being used in any orders/scrapping details etc?

 

Hi Bhanuka , I think inventory transactions history per part will help you .

 

 

Tharindu Illangasinghe
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@Theja  looking at the error I think there is an object for this part. 

In the Equipment Object Navigator window search for the part number(BSD****) in the message. If you get a record check whether the Operational Status is “Scrapped”. Probably this could be the reason.

 

Best Regards, Tharindu Illangasinghe, https://www.linkedin.com/in/tharindubi/
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Thank you all

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