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can you think of why on a multilevel repair shop order, after issuing the top level make part (serialized) the multilevel repair structure tab stays greyed out? I am currently experiencing this, this serial has been through a multi-level repair shop order once already to salvage some parts and now more parts need to be salvaged but its not working 

Does the product issued from stock to be repaired have the exact same serial no, lot/batch no, w/d/r no and condition code as the most recent as-built structure for the same part and serial?


Yes to all, the one difference is the revision #.  When it was originally made on its own shop order it was part/product structure revision 1.  When I processed through its first multi-level repair shop order the part/product structure was at revision 2, and it went through fine.  It updated the part serial record to revision 2.  This latest shop order is also for revision 2 and won’t work correctly. I thought that might be the problem so I tried to using revision 1 again and it doesn’t work correctly either.


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