can you think of why on a multilevel repair shop order, after issuing the top level make part (serialized) the multilevel repair structure tab stays greyed out? I am currently experiencing this, this serial has been through a multi-level repair shop order once already to salvage some parts and now more parts need to be salvaged but its not working
Question
Multilevel repair shop order issue
+4
+25Does the product issued from stock to be repaired have the exact same serial no, lot/batch no, w/d/r no and condition code as the most recent as-built structure for the same part and serial?
+4Yes to all, the one difference is the revision #. When it was originally made on its own shop order it was part/product structure revision 1. When I processed through its first multi-level repair shop order the part/product structure was at revision 2, and it went through fine. It updated the part serial record to revision 2. This latest shop order is also for revision 2 and won’t work correctly. I thought that might be the problem so I tried to using revision 1 again and it doesn’t work correctly either.
+8Can you please check if the parent serialized part has been fully reserved and whether its current as-built structure aligns with the revision specified on the repair shop order?
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