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We dont know what triggered the system to change the status NCR status spontaneously. 

 

Hi,
No, this is not possible in the client. In important individual cases, you would have to manually change the status back to "InProgress" directly in the DB. However, this should only be done in extreme cases.

It is usually advisable to duplicate the NCR and store a comment in the notes.


Moved to the “Products” section.


Moved to the “Products” section.

Hi Mathias, Can you please tell me more about the procedure. Thanks.


Moved to the “Products” section.

Hi Mathias, Can you please tell me more about the procedure. Thanks.

Sorry, I was not clear. I meant that I moved this discussion to another forum here in on IFS Community.

 


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