We have a part in Inventory Parts in Stock.
The part shows 4 on hand and 4 reserved.
Unfortunately, there is nothing in Stock, when selecting Reservation Details,, nothing shows up.
We need to remove this, or set to zero
I created a count report, but this part does not show up, so i can’t set to 0
Any ideas in removing this, or changing the values to 0.
Your screen shot shows it is in a shipping location, which means it is issued to a customer order most likely.
Are you able to search Customer Order Lines for the part number and find it connected to a customer order? It doesn’t explain why Reservation Details isn’t retrieving the order number, but might be another way to find it.
The CO has been invoiced and closed.
the warehouse users can’t remember what exactly happened, it was little while ago.
they believe the someone picked 4 but said it was from w-1, should have been shipping.
It may be an orphan record.
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