When logged on certain pc on trying to view the IFS field help I receive a incorrect file type error.
If the same user logs on another machine they do not experience this problem, the field help displays correctly.
Any ideas?
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Sounds like you need to delete the cache...
Two ways to do this:
Steps provided by @Himasha Kapugeekiyanage in another thread
This will clear the .NET DLL cache on the offending computer.
In order to do that 1. Log in to the offending machine. 2. Close all the opened click once applications (IFS) on that machine. 3. Open a command prompt 4. Run the command: rundll32 dfshim CleanOnlineAppCache 5. Wait few minutes. (Even though the command returns within a second, it is running in the background)
Or the way I normally do it
1. Log out of IFS
2. Delete the 2.0 folder in the following location on the offending PC C:\Users\USERNAME\AppData\Local\Apps
3. Relog into IFS and this will download all of the necessary files again (bear in mind every new screen the user goes to, they will have to wait a few seconds for the files to download)
@CallumW Thank you so much for your reply. I had already tried the 2nd route without success. I will try the 1st route on Monday.
