A serial object was created from a customer order line where the Create SM Object box was checked, after the line was delivered. Is it possible to delete the serial object?
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Hi Holly,
If the customer order is in delivered state, you can delete the object.
But first you have to RMA the item back to inventory.(RMB on customer order > Handle return material authorization > create.)
Once return is completed, you can delete the object.
Hope this helps.
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