Question

Connect RMA to repair shop order

  • 21 January 2020
  • 2 replies
  • 400 views

Userlevel 6
Badge +14

Hi all,

I happens that we have to repair manufactured parts. We do that by creating a RMA and a repair shop order. But we cannot find a easy way to connect the RMA to the repair shop order (without using a custom field).

How is that done?


2 replies

Userlevel 6
Badge +13

Make the Repair Shop Order number the same as the RMA number (enter the SO number rather than just taking the next number off the stack on save)?  I guess it depends which you do first, RMA or SO…

 

Linda

Userlevel 6
Badge +14

@PRODQ 

I our setup that will not work very well. We are making a CF in return_material_line referring to the SO. 

Thanks for the suggestion.

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